FAQ
Frequently Asked Questions
Q: How long does it take for my order to ship?
A: As of late it is taking between one and three days between order placement and shipping. Please note this can change quickly.
Q: Do you accept Bitcoin or Ethereum payments?
A: Yes! We accept both Bitcoin and Ethereum payments. Please contact us for the appropriate address.
Q: Where is Delta Sheath located?
A: Munising, Michigan USA.
Q: Do you accept custom work?
A: Unfortunately we do not take on custom work.
Q: My sheath has undone glue on the welt near the main opening of the sheath. Is this a problem?
A: Not at all. It is normal to have a small amount of undone glue near the top of the welt on the sheaths we produce. The stitching is what holds the sheath together, not the glue. The glue is only there to hold the leather together so that it can be stitched. We have been producing sheaths for many years and have earned an outstanding reputation over that time. We always stand by the quality of our product. Please be assured that a small amount of undone glue in the welt area near the opening of the sheath will not affect the function of your sheath.
Q: What is your Warranty?
A: All products are warrantied against any manufacturing defects. Let me speak plainly here: I back up my work and I will not let you get stuck with a lemon. I would not send it out to begin with. If you have an issue with a sheath you got from me, please reach out and let me know. We will work it out. As much as I try to avoid mistakes, I do make them at times and I welcome the opportunity to fix them.
Q: What is your return policy?
A: All items sold on this site are handcrafted upon ordering and customized to the customer’s specifications. Customized items of this nature are non-returnable unless Delta Sheath made an error (wrong color, size, style, etc.).
If Delta Sheath makes a mistake, we will promptly create and ship a free replacement. No return is needed. Please notify us of the error.
Otherwise, returns are subject to a 30% fee to offset our costs. Returns must be unused and in the same new condition that it was received. Delta Sheath reserves the right to reject non-resalable returns.
Please contact us if you do not see you question listed. We update this section often.